Janome Memory Craft 500E Embroidery Machine

Shipping Policy

At usedtoolsmkt, we aim to deliver your order quickly and reliably.

Shipping Options:

• Free Standard Shipping: 5–8 business days (USA, Canada, UK, Australia).
• Express Shipping: 3–5 business days for $50 (USA, Canada, UK, Australia).

Handling Time: Orders are processed within 1–3 business days.

Tracking: A tracking number will be provided once your order ships.

Customs and Taxes: Any additional charges for international orders are the responsibility of the customer.

For questions, contact contact@zequinta.com or call +1 (434) 217-8914.

Refund and Returns Policy

We offer a 30-day return policy from the date of delivery.

Eligibility:

• Items must be unused, in original condition, with all packaging and accessories.

Refund Process:

1. Contact contact@zequinta.com with your order number and issue details.
2. Return shipping costs:
   • Defective/damaged items: Covered by us.
   • Other returns: Covered by the customer.
3. Refunds are processed within 7–10 business days after inspection.

Exclusions: Gift cards and final sale items are non-refundable.

For assistance, email contact@zequinta.com or call +1 (434) 217-8914.