At zequinta, we are committed to delivering your tools quickly and reliably. This Shipping Policy outlines the options available to ensure you receive your order in a timely manner. We offer both free and express shipping to select countries.

  1. Shipping Destinations We currently ship to the following countries:

  • United States (USA)

  • Canada

  • United Kingdom (UK)

  • Australia

  • France

  1. Shipping Options We offer two shipping options:

  2. Free Standard Shipping

    • Cost: Free

    • Delivery Time: 5-8 business days

    • Available To: USA, Canada, UK, Australia, France

    • All orders qualify for free standard shipping with delivery within 5-8 business days, depending on your location and any potential delays from local customs or carriers.

  3. Express Shipping

    • Cost: $50

    • Delivery Time: 3-5 business days

    • Available To: USA, Canada, UK, Australia, France

    • If you need your tools faster, we offer express shipping for $50, with delivery in 3-5 business days.

  4. Handling Time

    • Handling Time: All orders are processed and prepared for shipment within 1-3 business days after purchase.

    • Once your order has been processed, you will receive a confirmation email with tracking details to monitor the progress of your shipment.

  5. Tracking Your Order

    • After your order is shipped, we will provide a tracking number via email. You can use this number to track your package in real time and see its expected delivery date.

  6. Address Changes

    • Please ensure that your shipping address is correct when placing an order. If you need to update your shipping address, contact us within 24 hours of placing your order. We cannot guarantee address changes after this window, especially if your order has already been processed or shipped.

  7. Customs, Duties, and Taxes

    • Please be aware that international shipments may be subject to customs duties, taxes, or other import fees depending on your country’s regulations. These fees are the responsibility of the customer. We recommend contacting your local customs office for more information on possible charges.

  8. Lost or Delayed Shipments

    • If your order is lost or delayed beyond the expected delivery time, please contact us as soon as possible. We will work with the carrier to locate your package and resolve any issues.

Thank you for shopping with zequinta! If you have any questions regarding this shipping policy or your order, feel free to contact us at:

zequinta

3 Impasse des Bourdenières Chenôve, 21300 France

+33768740351

Support@zequinta.com